Debt collection for clients
Free for Malcom Finance clients
Professional team of specialists
Part of factoring
No hassle, no additional costs
What is included in debt collection at no charge?
- Receivables management after the due date
- Communication with debtors
- Legal support for more complex cases
- Online overview of the collection process
- For invoices financed by us only
1
Invoice not paid on time
We automatically monitor the receivable.
2
We contact the debtor
We handle reminders and all further communication.
3
We manage the collection for you
You don't need to spend time on administration.
4
You have an overview online
Track the status of the receivable in the Malcom Finance client zone.
1
Invoice not paid on time
We automatically monitor the receivable.
2
We contact the debtor
We handle reminders and all further communication.
3
We manage the collection for you
You don't need to spend time on administration.
4
You have an overview online
Track the status of the receivable in the Malcom Finance client zone.
We had debtors who regularly paid late. Sending reminders was eating up a huge amount of time and energy, and on top of that it was damaging our business relationships.
One of our debtors stopped paying altogether. We didn’t know how to proceed – hiring a lawyer or a collection agency would have cost us thousands.
Our complete service offering
Get in touch with our sales team. We will be happy to help you with everything and provide the best solution for your company.
Yes. Debt collection is part of Malcom Finance factoring and is free for all our clients. You pay no commissions or flat fees for receivables management.
All active Malcom Finance clients who use our factoring. Receivables we have purchased or manage are collected automatically.
We first try to resolve the situation amicably – through reminders, communication and agreement on repayment of the outstanding amount. Only if the receivable cannot be settled after an extended out-of-court process do we proceed to legal collection. The next steps always depend on the specific situation and the type of financing.
The duration depends on the debtor’s response and the method of collection. The first reminder is sent to the debtor typically one day after the due date. Out-of-court collection usually takes 2–8 weeks.
No, debt collection is part of the standard factoring agreement with Malcom Finance. No addenda need to be signed.
Our team approaches collection professionally and respects business relationships. We communicate with the debtor in a factual and constructive manner, with the aim of resolving the matter without unnecessary escalation.
Your money will be available immediately with no hidden fees.
You always have enough money for operating costs and unexpected expenses.
You have a strong partner in case your customer fails to pay on time.
Verify their payment history and reduce the risk of financial loss.